Privacy Policy

Overview

Mind the Wait ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.

Mind the Wait is a public transit reliability monitoring tool for Saskatoon Transit. We provide real-time insights and historical performance analysis to help riders make informed transit decisions.

Information We Collect

Analytics Data (Google Analytics 4)

We use Google Analytics to understand how visitors use our site. Google Analytics collects information such as:

• Pages you visit and time spent on each page
• Browser type and device information (desktop, mobile, tablet)
• Approximate geographic location (city and country level)
• Referral source (how you found our website)
• User interactions (clicks, scrolling, navigation patterns)

Important: We have configured Google Analytics with privacy-friendly settings:

• IP Anonymization: Your IP address is anonymized before being processed
• No Ad Personalization: Your data is not used for Google advertising
• No Google Signals: Cross-device tracking is disabled

Public Transit Data

We collect and display public transit data from Saskatoon Transit's official GTFS (General Transit Feed Specification) feeds. This data includes:

• Real-time vehicle positions and arrival predictions
• Route schedules and stop information
• Service alerts and disruptions

This transit data is publicly available and does not contain any personal information about riders.

How We Use Information

We use the collected information to:

• Understand how visitors use Mind the Wait
• Improve website performance and user experience
• Identify popular features and routes
• Monitor traffic patterns and peak usage times
• Make data-driven decisions about feature development

We do NOT: Sell your data, use it for advertising, or share it with third parties for marketing purposes.

Cookies and Tracking

When you accept our cookie consent banner, we use the following cookies:

Your cookie preferences are stored in your browser's localStorage and are not sent to our servers.

Your Privacy Rights

You have the right to:

• Decline Analytics: Click "Decline" on the cookie banner to opt-out of Google Analytics
• Browser Extensions: Use browser extensions like uBlock Origin or Privacy Badger to block tracking
• Do Not Track: Enable "Do Not Track" in your browser settings
• Delete Data: Clear your browser cookies to remove stored analytics data

If you decline cookies or block tracking, Mind the Wait will still function normally. All core features remain available.

Data Security

We take reasonable measures to protect your information:

• All connections use HTTPS encryption
• Analytics data is processed by Google with industry-standard security
• We do not store personal information on our servers
• We follow security best practices for our AWS infrastructure

Third-Party Services

Mind the Wait uses the following third-party services:

• Google Analytics 4: Web analytics ( Google Privacy Policy )
• Saskatoon Transit GTFS Feeds: Public transit data ( City of Saskatoon Open Data )

Children's Privacy

Mind the Wait is a public transit information tool and does not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Mind the Wait after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• GitHub: github.com/samuelwilk/mind-the-wait
• Project: Mind the Wait is an open-source project